To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging.
We also have one-of-a-kind items, so if a product is defective and there is no substitute, we will issue a refund.

To initiate a return, please contact us via CONTACT or [info@klp48.my]. We will receive your message and get back to you with the return address and other information.

If your return is accepted, we will send you a return label and instructions on where and how to send your package. Items returned to us without a return request will not be accepted.
If you have any questions, please feel free to contact us at [info@klp48.my] at any time.

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and take appropriate action.

Generally, we do not accept returns unless the product is defective.
Additionally, due to the nature of the product, we do not accept returns on digital content such as downloaded content or subscriptions (fan club membership fees, etc.).

Once we receive and inspect your return, we will notify you if your refund has been approved. Refunds will be made immediately after approval. It may take some time for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since your return was approved, please contact us at [info@klp48.my].